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Many settings and services use external providers for transport, rather than in-house teams. While this can be an effective and efficient way to take people to and from a setting, it can sometimes be difficult for bus, minibus and taxi drivers to prepare for journeys.
They may not be familiar with the individuals who are travelling, and might not understand their unique needs or communication preferences.
Share this handy one-page guide with external transport teams to help them think about the kinds of things they need to consider before and during a journey, to keep everyone as safe as possible.
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