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November 6, 2023

Behaviour Scenario: Questions about Shift Change

Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.

Hassan is in his room, repeatedly asking his support worker, Emma, “Who’s on shift next? When are they coming? Is it time yet?”

Find out what happens next and decide what could have been done differently in this behaviour scenario. Ideal for use in staff meetings and for individual personal development.

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