Downloads Addressing Rudeness
This ‘Staff Meeting in a Box’ contains a slideshow presentation and accompanying resource pack. Each includes key information, questions, activities, reflection points and links to further reading.
Use the slideshow as a structure for your staff meetings. It’s helpful if you are able to display the slideshow for everyone to see. Print the resource pack for everyone to complete during the session.
Rudeness – or, at least, what we perceive as rudeness – is something we all encounter at some point, although the definition of ‘rude’ can vary widely. It can also look and sound different, depending on the age and needs of the individual concerned.
How we respond to rudeness can either help defuse or further escalate a situation. In this staff meeting pack, we explore ways to understand and respond to rudeness in our organisations.
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