Creating Positive Cultures at Work | Nancy Hooper

In this episode, Clare talks to Nancy Hooper, Health & Social Care Lead and a principal trainer at Team Teach, about creating positive cultures at work.

She suggests that culture is defined by the experiences and behaviour of staff and caregivers, and discusses the importance of embodying shared values, welcoming different perspectives, and making sure everyone in an organisation feels recognised for their contributions.

As a behaviour specialist, Nancy has worked in the field of behaviour support for over 25 years globally across a wide range of services for children, young people, and adults. She provides direct support and strategies to staff in education and health and social care settings, through a blend of consultancy, training, and coaching.

Nancy has worked extensively to develop organisations’ understanding of behaviours, and the concept of behaviour as communication, enabling staff teams to enhance their existing practice, and improve the wellbeing of those providing and receiving care.

Nancy recommends the book, Square Pegs: Inclusivity, Compassion and Fitting In, by Fran Morgan.

She also shares three tips during the episode:

• • Building strong relationships – between staff, between leadership teams and staff, and between professionals and those in their care – is the foundation of cultivating a positive workplace culture.
  • It’s vital to ensure that people are connected to their ‘why’, and embody their organisation’s values in every aspect of their practice.

• • Creating positive experiences for staff enables them to feel supported, valued, and important, and allows them to provide the same level of support to those in their care.

The Team Teach podcast shares the latest thinking in behaviour, all in handy 15-minute (ish) bite-sized chunks. Each episode features a new guest chatting about a different aspect of behaviour and leaves you with three handy tips to use in your setting.