Exploring opportunities for flexible support and strategies to help individuals feel in control.
Understanding Ignoring and Refusal
![angry man confronts a member of staff](https://cdn-kh.teamteach.com/wp-content/uploads/2023/08/30145313/told-no.jpg)
Exploring opportunities for flexible support and strategies to help individuals feel in control.
Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.