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Behaviour

Responding to Digital Safeguarding Disclosures

How to manage disclosures around online safeguarding.

In today’s technology-focused world, our safeguarding responsibilities extend to responding to digital behaviour as part of our broader commitment to creating safe, supportive environments for staff and individuals.

No matter how digital safeguarding concerns arise or are disclosed, we must be prepared to respond appropriately, compassionately, and in line with our statutory and organisational safeguarding policies and procedures.

Disclosures in a digital world

Disclosures do not just happen in person. Someone might post a comment or message online, share something during a digital check-in, or hint at distress through online behaviour. The lines between online and offline life are increasingly blurred, and our approach to safeguarding must reflect that.

A disclosure might involve:

    • Online grooming or exploitation

    • Cyberbullying or coercion

    • Exposure to harmful content or communication

    • Fear or emotional distress triggered by digital interactions

Whether the situation involves digital or face-to-face risk, the way we respond can have a significant impact on individuals’ safety.

Download our guide to managing screen time.

Responding to digital safeguarding disclosures

So, how should we respond when an individual makes a disclosure to us around something they are concerned about online?

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