Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.
Resource Tag Archives
Reacting vs Responding to Behaviour | Dave Smallwood
Clare and Dave discuss how culture and ethos influence how we respond to individuals in our care.
Webinar Recording: Non-Verbal Communication: I’m Communicating…Are You Listening?
Webinar recording: Spotting non-verbal communication signals before an individual is in crisis to reduce risk for everyone.
Harnessing the Power of Body Language
We shouldn’t underestimate both the positive and negative impact body language can have .
School Behaviour Scenario Cards
4 school-based scenarios to consider how we can respond to behaviours.
Walking Into a Crisis: Calming Situations and Supporting Colleagues
How to make incisive decisions to de-escalate situations and offer timely, appropriate support.
Practical Ways to Reduce Restraint: Part 2
Part 2 of a three-part series exploring how we can reduce the use of restraint in our settings.
Using Mirroring as a De-escalation Strategy
Harness the power of body language to de-escalate and defuse potentially challenging situations and reduce risk.
Effective De-escalation in Complex Needs Services | Doremi Littlewood & Simon Holding
We explore the importance of self-awareness to build strong therapeutic relationships with service users.
What is CALM Communication?
How to use CALM communication to defuse and divert behaviour reducing the likelihood of a crisis developing.
Responding vs Reacting: How Our Behaviour Influences Others
Taking control of our own reactions puts us in a better position to respond appropriately to the individuals we support.
CALM Communication Poster
Key questions to ask yourself to support de-escalation and reduce risk.
Webinar Recording: Supporting Sudden Escalations of Behaviour
Webinar Recording: Trainer Dave Smallwood explores transition points, the cumulative effect of experiences, and how to reduce risk.
What Does Take-Up Time Look Like in our Settings?
Helpful strategies to encourage take-up time to reduce cognitive load and support processing skills.
Moving From ‘React and Respond’ to ‘Predict and Prevent’
4 key strategies to take pre-emptive steps helping to anticipate and avoid certain situations in the first place.