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COLLECTION

Communication

Harnessing the Power of Body Language

January 19, 2024

Article

We shouldn’t underestimate both the positive and negative impact body language can have .

What is CALM Communication?

December 29, 2023

Article

How to use CALM communication to defuse and divert behaviour reducing the likelihood of a crisis developing.

Member of staff pauses to respond to an individual they are supporting.

Responding vs Reacting: How Our Behaviour Influences Others

December 27, 2023

Article

Taking control of our own reactions puts us in a better position to respond appropriately to the individuals we support.

CALM Communication Poster

December 23, 2023

Download

Key questions to ask yourself to support de-escalation and reduce risk.

woman sitting with a step process displayed behind her

Practical Ways to Break Down Tasks

December 19, 2023

Article

7 strategies to help make tasks more manageable for individuals in our care.

Staff member using take up time to support an individual process information

What Does Take-Up Time Look Like in our Settings?

December 15, 2023

Article

Helpful strategies to encourage take-up time to reduce cognitive load and support processing skills.

Individual Support Plan Template

December 4, 2023

Download

An editable template example for writing individual support plans, including supportive strategies.

Communication Passport Template

November 28, 2023

Download

An editable template to record information and personal preferences for use between and within services.

Supporting Children with PDA | Lynn McCann

November 9, 2023

Podcast

We explore Pathological Demand Avoidance (PDA) and how this might show in a child's behaviour.

Understanding Wellbeing Using the Cycle of Influence

October 30, 2023

Video

Jonathan Newport discusses student wellbeing and 4 Golden Questions we can ask ourselves.

two woman sitting opposite each other talking

Supporting Individuals With a Language Barrier

October 28, 2023

Article

5 strategies to support communication with individuals where there is a language barrier.

5 Ways to Help a Child or Young Person Listen

October 18, 2023

Article

Strategies to support listening skills for professionals working with children and young people.

Personal Space Poster

October 16, 2023

Download

This downloadable poster is a useful reminder of the circles of awareness and personal space for CALM communication.

Help Scripts Poster Pack

October 4, 2023

Download

Our handy poster pack contains useful help scripts for effective de-escalation and handovers.

Positive Approaches to Behaviour | Jonathan Newport

September 21, 2023

Podcast

Global Director Jonathan Newport shares 4 tips to support organisational and individual growth.