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Relationships & Connections

5 Ways to Help a Child or Young Person Listen

October 18, 2023

Article

Strategies to support listening skills for professionals working with children and young people.

Young woman standing and talking to male member of staff sitting down.

Responding to Perceived Rudeness

October 17, 2023

Article

Recognising what pushes our buttons and strategies to respond appropriately.

Understanding Ignoring and Refusal

October 16, 2023

Article

Exploring opportunities for flexible support and strategies to help individuals feel in control.

Personal Space Poster

October 16, 2023

Download

This downloadable poster is a useful reminder of the circles of awareness and personal space for CALM communication.

Webinar Recording: How to Create a Quiet Room That Supports Distressed Individuals

October 15, 2023

Video

Webinar Recording: Mica Coleman Jones shares practical ideas for setting up calm spaces and quiet rooms.

Behaviour Scenario: Student Struggles With Lesson

October 13, 2023

Download

Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.

Woman speaks calmly to a distressed individual

5 Strategies for Meaningful De-Escalation

October 13, 2023

Article

Developing effective de-escalation supports to reduce risk and the need for restrictive practices.

Emotionally Based School Avoidance Part 2 | Dr Tina Rae

October 12, 2023

Podcast

Dr Tina continues to share ideas about ways to support children and young people who struggle to attend school.

Behaviour Scenario: Trauma Affects Hospital Appointment

October 11, 2023

Download

Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.

Man sits and considers an incident that has happened. His reflection notes are behind him.

What Does Effective Post-Incident Support Look Like?

October 8, 2023

Article

Creating effective, purposeful, and accessible post-incident support.

supported living residential care mealtime

Behaviour Scenario: Young Person Prepares for Mealtime

October 7, 2023

Download

Decide what is likely to happen next and opportunities to do things differently to de-escalate difficult situations.

Help Scripts Poster Pack

October 4, 2023

Download

Our handy poster pack contains useful help scripts for effective de-escalation and handovers.

Emotionally Based School Avoidance Part 1 | Tina Rae

October 1, 2023

Podcast

Consultant Educational and Child Psychologist Tina shares strategies to help schools and families to work together.

Understanding Your Young Child’s Behaviour

September 30, 2023

Download

A resource for sharing with parents and carers of young children, created by our sister company, My Family Coach.

two women sit next to each other. One is pointing forward.

Using Permission Seeking to Build Trusting Relationships

September 30, 2023

Article

When we seek the permission from the individuals we work with, we’re letting them take the lead.